🎙️ Season 3, Episode 5 — Do More with Less: How Small Hotels Can Operate Like Big Brands — Without the Overhead
Description
In this episode, Cody and Meagan break down how small hotels can punch above their weight and deliver big-brand guest experiences without bloated costs or layers of management.
We dive deep into:
1️⃣ The Reality of Running Lean — Why small hotels must embrace efficiency to stay competitive.
2️⃣ Core Systems That Create Freedom — The technology stack and operational processes that free you from constant firefighting.
3️⃣ Rethinking Staffing & Guest Service — How to maximize your team’s impact while keeping payroll healthy.
4️⃣ Common Mistakes Small Hotels Make — Pitfalls to avoid when scaling operations or improving service.
5️⃣ The Lean Luxury Roadmap — A practical blueprint for delivering premium experiences with fewer resources.
Whether you’re a boutique inn, an independent resort, or a small hotel looking to compete with the big players, this episode gives you the playbook for running lean, smart, and guest-focused.
📌 Pro tip — These principles aren’t about cutting corners; they’re about cutting waste so you can invest where it matters most: your guests.
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