πYou like me, you really like me! How personalisation is winning the world of infinite choice
Update: 2019-05-19
Description
Customers want to feel understood. They expect brands to connect with them one-on-one. Jules Lund discovers how Spotifyβs Serena Leith, We Are Socialβs Suzie Shaw and Facebookβs Jason Juma-Ross, do it.
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