DiscoverMarketing and Communication(Low) Feedback: A Game of Give and Take
(Low) Feedback: A Game of Give and Take

(Low) Feedback: A Game of Give and Take

Update: 2014-07-04
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Sheila Heen, author of Thanks for the Feedback, explains to her audience on the Fast Forward program how the way we give and receive feedback is inextricably bound up with our personalities. Many people simply don't hear what it is being said, either because they are insensitive or because they are too sensitive, and the messenger needs to understand this and adapt the message accordingly.

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(Low) Feedback: A Game of Give and Take

(Low) Feedback: A Game of Give and Take

IESE - IESE Insight - Heen, Sheila