(UB017) Can You Fake EQ By Slowing Down IQ? Is Engagement Art or Science? Has the transition to Holacracy been awesome for Zappos? A must listen mashup featuring Jamie Naughton, Chief of Staff @Zappos
Update: 2017-01-11
Description
(UB017) Can You Fake EQ By Slowing Down IQ? Is Engagement Art or Science? Has the transition to Holacracy been smooth for Zappos? This episode is a must listen mashup. Featuring Jamie Naughton, Chief of Staff @ Zappos
Don’t miss Jamie and I sounding off about:
- Our reactions to something Sean Knapp, CEO @Ascend.io said in episode #6
- The debate about whether engagement is art or science
- Why her initial reaction is that engagement is an art but now that she thinks about it...
- Whether EQ can be faked if someone slows down their IQ
- How one leader systematically gets his people to stop and think about how their decisions will impact their employees emotionally
- Why Zappos hired a social scientist and the value that person added
- How science helped Zappos create their culture
- How Tony Hsieh blows her mind and has worked really hard to turn his IQ into EQ
- The role that listening has played at Zappos
- Zappos move to self-organization (Holacracy) and the patience and commitment it has taken
- The reason Zappos made the decision to self-organize and what it is about self organization that allows employees to make decisions quickly
- Some of the common misunderstandings about Holacracy
- Biggest challenges they’ve faced switching to self organization and getting employees comfortable with the changes
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
