10. How I Survived My Worst Shipping Mistake Ever (200 Packages Returned!)
Description
Welcome back to the Moms & Crumbs Podcast!
Today is a big one — because we're talking about something every reseller fears… shipping nightmares.
If you've ever felt overwhelmed by shipping, confused about USPS rules, or terrified of messing up your dimensions — amiga, this episode will save you so many tears, dollars, and headaches.
In this episode, I'm sharing the actual story of the time USPS returned over 200 packages to my front door with big red stamps that said:
❌ DIMENSIONS WRONG
❌ LABEL VOIDED
❌ RE-PURCHASE REQUIRED
It was one of the most devastating moments in my Whatnot journey. I cried. I panicked. I thought my business was done.
But it became one of the biggest lessons of my career — and I want to teach you everything I learned so you never go through what I did.
We'll talk about:
✨ How shipping really works on Whatnot
✨ Why dimensions matter WAY more than weight
✨ What happens if USPS flags your packages
✨ How to avoid costly mistakes with bulk printing
✨ When to use flat rate vs. poly mailers vs. priority mail
✨ How to set up shipping profiles (a total game changer)
✨ When discounted shipping makes sense (and when it doesn't!)
✨ And yes… free shipping — the truth!
Whether you're brand new to Whatnot or you've already done a few shows, this episode will help you get confident, organized, and FAST with your shipping.
If shipping stresses you out — hit play. I got you. 💛
LINKS:
Join My Next Stream and Shop Now On My WhatNot: https://www.whatnot.com/user/momsandcrumbs
FREE GIFTS! Get started Reselling Now: https://stan.store/momsandcrumbs
Social:
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Episode Minute By Minute:
- 00:00 – Welcome back! Today: SHIPPING NIGHTMARES
- 00:42 – Why shipping on Whatnot feels overwhelming at first
- 01:30 – How my volume grew from 200 orders a week to 2,000 a day
- 02:10 – The truth about creating listings + how weight/dimensions REALLY matter
- 03:00 – The show that changed everything (200+ packages returned)
- 03:55 – USPS stamps: "Dimensions Wrong" — what actually happened
- 04:50 – Losing money on shipping mistakes + what Whatnot covered
- 05:50 – The danger of bulk label printing
- 06:30 – Why your USPS office matters (some check everything)
- 07:00 – Your responsibility as a seller
- 07:30 – Learning to prepare listings BEFORE going live
- 08:20 – Why you shouldn't edit weights/dimensions while live
- 08:55 – Whatnot's 5-strike system for shipping errors
- 09:30 – How we sort pallets to simplify shipping
- 10:40 – Using shipping profiles (HUGE time saver)
- 11:30 – Listing strategy when running pallet pulls
- 12:00 – USPS boxes: Priority vs. Flat Rate (what you MUST know)
- 13:00 – The shipping supplies every seller should have
- 14:10 – Packaging glass items (and why it's risky)
- 15:00 – Counting bubble wrap + box weight (common mistake!)
- 16:00 – When to offer discounted shipping (and when not to)
- 17:00 – How I price discounted shipping for small/light items
- 18:00 – Recap: the 3 things that save you headaches
- 18:25 – What to know about free shipping (my accidental story)
- 19:20 – How instant payout works with USPS scans
- 20:00 – Why quick shipping protects your account
- 21:10 – How we use USPS scan sheets
- 22:00 – Final shipping tips for new Whatnot sellers
- 23:00 – Follow Moms & Crumbs + share this episode with a reseller friend!



