105. Promote or Recruit? How to Find Your Next Coffee Shop Manager
Description
SUMMARY:
In this episode, Aaron, Ben, and Drew dive into one of the biggest challenges in coffee business growth—how to find your next great manager. Should you promote from within or look outside your company? The hosts unpack the pros and cons of both paths, from cultivating leadership internally to recruiting skilled candidates externally. Learn how delegation, company culture, and your own leadership style impact management success. Whether you're launching your first drive-thru or scaling a multi-location coffee brand, this episode offers actionable insights and tools—like the "Delegate and Elevate" method—to help you grow sustainable leadership in your team.
Minute by Minute:
00:00 Introduction
02:51 The Big Question: Where Do You Find Your Next Manager?
03:09 Two Paths: Hiring Externally vs. Promoting Internally
05:10 Culture vs. Skillset: What Kind of Leader Do You Need?
06:00 Are You Ready to Let Go? The Owner's Honest Check-In
08:04 Using the "Delegate and Elevate" Tool to Hand Things Off
11:08 Drew's Process: Testing and Growing New Leaders
13:10 Building a Culture of Development from Day One
15:00 Franchises, Frameworks, and the External Hiring Route
17:38 Wrapping Up: Defining Your Leadership and Growth Path
United States
