#13 Following a passion for diagnostics whilst building a successful garage business - Mick Shaikly
Description
In the latest episode of the On the Ramp podcast, host Alex sat down with Mick Shaikly from Shaikly Motor Company, a family-run garage with a rich history spanning generations. Mick's story is unique in that he is not just part of a family business but the bridge between two generations—having taken over from his father and now preparing for the potential involvement of his own children.
00:00 - Intro
08:08 - Moving away from the tools
10:34 - Business size
13:38 - Reshaping the business
18:13 - Transfer of business ownership
24:35 - Meeting other garage owners
32:32 - Work life balance
36:15 - Customer profiling
45:43 - Customer service
50:38 - Have you developed a passion for business?
53:01 - Using AI to assist with diagnostics
57:34 - Opening an EV site
1:00:36 - ADAS
1:06:00 - The power of AI within the motor industry
1:10:15 - What was your desire to expand?
1:14:04 - Training centre and development
1:20:41 - Bringing children into the business
United States
