13. Secrets to Great Service, Authentic Experiences, the Airbnb Conundrum and Investment Basics with Campbell Korff
Description
It wouldn’t be surprising to bump into my latest guest, Campbell Korff, in the surf off Byron Bay. What might surprise you is the incredible career path that’s taken him from Sydney lawyer to world-travelling finance wiz and back to Northern New South Wales. It’s here that he brings his knowledge and experience to benefit his local community, both in his business, Byron Coastal Real Estate, and as a principal and wealth manager at Yellow Brick Road in Ballina.
After many years living and working in the US and Asia, Campbell really offers some fresh perspectives on the accommodation business and money management in general. This is a broad ranging conversation with some really great insights, lessons learnt and thoughts for the future. Enjoy.
Here’s just a taste of what we get into in this episode:
- The importance of service and providing authentic experiences
- Airbnb and community pushback
- Using events to smooth out seasonal tourism peaks
- Why, as a country, our service leaves a lot to be desired
- The secrets to good service – it’s more than smiling and being nice
- Staying fresh and motivated in business
- Getting the basics of financial planning right
- Why superannuation isn’t perfect, but still hard to beat
- Why you shouldn’t be afraid of asking dumb questions when it comes to investing
- Campbell’s favourite spots to travel in the world
Links:
Campbell.Korff@ybr.com.au
Byron Coastal Real Estate
Yellow Brick Road Ballina
That Bad Review – Book
The post 13. Secrets to Great Service, Authentic Experiences, the Airbnb Conundrum and Investment Basics with Campbell Korff appeared first on Adrian Easdown.
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