Brian Stack is the president of Stack Heating, Cooling, Plumbing, and Electric in Avon Ohio, close to Cleveland. Stack is very much a family-owned business: Brian's parents started the business. The business is managed by Brian, his three siblings, and their Dad. The business has been wildly successful. This year Stack Heating, Cooling, Plumbing, and Electric won two Service Nation growth awards just as they're opening a new location for EVEN MORE growth! In this fascinating interview with the very smart Brian Stack you'll hear about:

• The creation of Stack Heating and Cooling


• The retraction into hydronics


• Growth into forced air


• How Brian got into the business


• Working with so much family in the business; why and how it works for them


• How to use the phone system to promote new vertical markets (this is GOLD!)


• How Brian joined Service Nation for rebates and got much more


• “My job is to make sure I can provide a career for our people.”


• Supporting the local community


• Fostering a sense of camaraderie among the work team


• Recruiting and training