We welcome back Chris Michel, Training Director at Service Nation and author of The Red Chair Experience. Chris dives deep into the DiSC personality assessment system — what it is, why it matters, and how contractors can use it to build stronger teams, hire smarter, and improve communication professionally and personally.

• What DiSC is and how it differs from other assessments


• Why understanding yourself is the first step to becoming a better communicator


• How DiSC helps contractors place people in the right roles — and avoid costly mis-hires


• Why strengths-based leadership outperforms “fix your weaknesses” approaches


• Real-life stories of DiSC in action: hiring decisions, office culture, and even marriage communication


• Ways to use DiSC tools throughout your company — from training to wall charts


• Details about DiSC training opportunities through Service Nation

Whether you're hiring, leading, or trying to better understand your team, this episode offers powerful insights into the practical value of personality assessments in the trades — and beyond.

Learn more and register for DiSC training at ServiceNation.com.