DiscoverThe Unlocking Milestones Podcast17. Navigating Client Loss: Embracing Growth and Building Resilience
17. Navigating Client Loss: Embracing Growth and Building Resilience

17. Navigating Client Loss: Embracing Growth and Building Resilience

Update: 2023-06-17
Share

Description

In this episode, I reflected on the experience of losing clients and shared valuable insights on how to effectively deal with such situations. From understanding the reasons behind client departures to maintaining professionalism and fostering growth, this episode offers practical advice for freelancers and contractors in managing client relationships.




Highlights:



  • Appreciating the opportunity: Acknowledging the value of past clients and expressing gratitude for the experience gained.

  • Reasons for client departures: Exploring common reasons behind clients choosing in-house resources, cost considerations, and control over projects.

  • Dealing with quality concerns: Addressing challenges when the quality of work delivered falls short and understanding the impact on reputation.

  • Balancing expectations with freelancers: Recognizing the imperfections of freelancers and the need for continuous quality monitoring.

  • The ebb and flow of clients: Embracing the reality of client turnover and leveraging new opportunities that arise.

  • The importance of not burning bridges: Encouraging a professional and respectful approach when clients decide to leave.

  • Building a client portfolio: Emphasizing the significance of diversifying client base and continuously seeking new opportunities.

  • Embracing growth through delegation: Recognizing the need to hire and delegate tasks to accommodate business expansion.

  • Overcoming fear of competition: Encouraging the empowerment of freelancers and embracing the role of mentorship.

  • Client loss as a sign of progress: Understanding that client turnover is a natural part of business growth and staying focused on personal growth and productivity.



"Client loss is not the end, but a sign that you're on the right path. Embrace the challenges, keep grinding, and continue to unlock your milestones." - Deson




Connect with Deson


Instagram: @desoncunado


Facebook: @desoncunado


Linkedin: @desoncunado


Website: www.desoncunado.com

Comments 
In Channel
33. Hiking Adventures

33. Hiking Adventures

2023-10-0911:22

23. Work From Anywhere

23. Work From Anywhere

2023-07-2910:00

21. My 5 Pesos Story

21. My 5 Pesos Story

2023-07-1509:28

loading
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

17. Navigating Client Loss: Embracing Growth and Building Resilience

17. Navigating Client Loss: Embracing Growth and Building Resilience

Deson Cunado