Opulent Beauty Pro is in a temporary pause, but new episodes of The Elevate Podcast continue every other Monday. Connect with me on Instagram @patricia_nowakowski_obs, get access to my free courses on YouTube, and join my email list to be the first to know about when I'm back!

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Many salon owners believe that being understanding, flexible, and “nice” is what makes them a good leader. But what if that belief is actually holding your team back?

In this episode of The Elevate Podcast, we’re talking about the one thing most salon owners avoidand why that avoidance quietly damages accountability, confidence, culture, income, and the client experience.

You’ll learn:

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  Why letting things slide is not kindness, but avoidance

  
  


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  What actually happens to your team when expectations aren’t enforced

  
  


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  How lack of accountability impacts high performers, low performers, and overall morale

  
  


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  The hidden cost of avoiding hard conversations

  
  


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  Why clarity, consistency, and follow-through are the real forms of leadership

  
  

If you want 2026 to feel lighter, more aligned, and more profitable, this episode will challenge how you think about leadership and show you what needs to change.