DiscoverSelling Real Estate with Kelly Cook194: Mastering Client Rapport: The “FORD” Framework Every Realtor Should Know
194: Mastering Client Rapport: The “FORD” Framework Every Realtor Should Know

194: Mastering Client Rapport: The “FORD” Framework Every Realtor Should Know

Update: 2025-10-29
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Building lasting relationships in real estate starts with mastering the art of conversation. In this episode, we break down the classic FORD framework—Family, Occupation, Recreation, and Dreams—and explains how this simple method can help agents build genuine rapport, connect with clients on a deeper level, and grow long-term trust. You’ll also learn how to use the 5-for-5 system and the three pillars of marketing—Education, Entertainment, and Endearment—to stay top of mind, nurture your database, and lead with authenticity. Whether you’re a new agent or a seasoned pro, this episode is your reminder that real estate is, above all, a relationship business. LET'S GO! 


Want to be a guest on our podcast? Email marketing@cookandassociatesaz.com OR kelly@cookandassociatesaz.com 


Selling your home? Get a free Home Price Evaluation http://www.myhomevaluecalculator.com 


Kelly Cook, MBA

Cook & Associates, PC

REAL Broker


14201 N Hayden Rd, Ste C-4 Scottsdale, AZ 85260

480-442-9868 

kelly@cookandassociatesaz.com 

CookandAssociatesAZ.com  

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194: Mastering Client Rapport: The “FORD” Framework Every Realtor Should Know

194: Mastering Client Rapport: The “FORD” Framework Every Realtor Should Know

Kelly Cook