240. How to Handle Mistakes on Projects Without Losing Client Trust
Update: 2025-08-12
Description
Mistakes happen on every design and construction project—because we’re human. But how you handle them can make or break your client relationships. In this episode, I share real stories from designers (and my own experiences) about the inevitable missteps that happen, and the exact steps you can take to resolve them with professionalism and confidence. From talking to clients about the problem to navigating tricky contractor conversations, you’ll learn how to stay calm, find solutions, and keep projects moving forward—without losing sleep or credibility.
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