DiscoverCFO 4.0 - The Future of Finance242. Resilience, Honesty & Communication: Leadership Lessons for Change Management with Susana Serrano-Davey
242. Resilience, Honesty & Communication: Leadership Lessons for Change Management with Susana Serrano-Davey

242. Resilience, Honesty & Communication: Leadership Lessons for Change Management with Susana Serrano-Davey

Update: 2025-09-09
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In this episode of CFO 4.0, host Hannah Munro is joined by returning guest Susana Serrano-Davey, seasoned finance leader and leadership mentor, to explore the people side of change. Together, they discuss how leaders can support teams through uncertainty and build a culture of resilience.

In this episode, you’ll learn:

  • Why honesty and transparency are critical in times of change.
  • How to help individuals find motivation and opportunity in transformation.
  • The importance of authentic leadership and believing in the change yourself.
  • Practical strategies for supporting overwhelmed team members.
  • How giving people both choice and voice improves engagement.
  • Tips for effective communication, from quick stand-ups to celebrating progress.

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242. Resilience, Honesty & Communication: Leadership Lessons for Change Management with Susana Serrano-Davey

242. Resilience, Honesty & Communication: Leadership Lessons for Change Management with Susana Serrano-Davey