SummaryIn this episode of Walking with Walfinch, Amrit interviews Bill DePaolo, a seasoned franchisor with over 30 years of experience in the industry. The conversation delves into the importance of internal culture, employee empowerment, and the role of listening in building strong relationships within a franchise. Bill shares insights on how to support employees financially, strategies for growth, and the responsibilities of franchisors in fostering trust and collaboration. He emphasizes the need for alignment between franchisee and franchisor goals, the significance of finding the right franchise fit, and the impact of personal health on professional performance. The episode concludes with actionable advice for listeners to enhance their own business practices.Chapters00:00 Introduction to Franchising and Bill DePaolo02:51 The Importance of Internal Culture06:07 Empowering Employees and Building Relationships09:09 Listening and Understanding Staff Needs11:52 Financial Empowerment and Employee Support14:47 Growth Strategies for Franchisees18:09 Franchisor Responsibilities and Trust20:55 Aligning Goals for Success24:03 Finding the Right Franchise Fit26:57 Personal Growth and Health29:59 Actionable Advice for Success