28: Role of the Analyst

Update: 2024-01-30

Description

Hugo walks us through the analysis of the complaints process at the Dutch health insurance provider VGZ. As the data analyst, Hugo could use process mining to bring a fact-based view of the process to the subject matter experts. But he also needed to protect them from jumping to conclusions too early when the data was not good enough yet.

Comments

In Channel

42: Clinical Pathways

2025-10-1601:08:00

41: Building Trust

2025-09-0553:52

40: Comparisons

2025-06-1759:46

39: Clickstreams

2025-03-0501:18:53

38: Challenges

2025-01-3001:22:56

37: Explorative Analysis

2024-12-1701:08:52

36: Preprocessing

2024-11-2701:15:33

35: Automation

2024-10-3157:06

34: Audit Research

2024-10-0801:02:03

33: Camp 2024 Recap

2024-08-2401:03:59

32: Analyzing Variants

2024-05-2201:06:01

31: Business Cases

2024-04-2301:31:08

30: Urban Mobility

2024-03-2656:12

29: HR Processes

2024-02-2901:20:13

28: Role of the Analyst

2024-01-3001:39:47

27: Activity-Based Costing

2023-12-1901:02:37

26: Data Collection

2023-11-2101:39:27

25: Analysis Transformations

2023-10-1901:42:59

24: Project Planning

2023-10-0401:04:23

23: Public Policy Evaluation

2023-08-0801:26:31

00:00

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28: Role of the Analyst

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28: Role of the Analyst