280: How I Deliver Bad News to My Clients
Update: 2025-08-19
Description
Delivering bad news? Ugh. No one likes it—but in real estate, it’s unavoidable. 😩
Whether it’s a busted deal, a low appraisal, or inspection drama, being the messenger is part of the job. But how you deliver that news? That’s what sets a great agent apart.
In this episode, we’re talking through ways to communicate tough updates with clarity, professionalism, and empathy—without tanking the relationship (or the transaction). If you’ve ever stressed over how to break the news or keep a deal from unraveling, this one's for you.
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