What kind of leader are you becoming: one who earns trust or one who enforces compliance? We take a clear-eyed look at leadership through four lenses—service, courage, resilience, and inclusion—drawing on highlights from Steve Fortunato, Jim Fielding, Kijuan Amey, and Stephanie Chung to turn big ideas into practical actions you can use this week.

Steve’s insights on service and storytelling show why facts inform but stories transform, helping teams reconnect to purpose and feel seen. Jim’s journey across Disney and The Gap reveals how authenticity and empathy create safe speed during change, where people move faster because fear drops and clarity rises. Kijuan’s post‑traumatic growth reframes adversity with a powerful line—losing sight without losing vision—reminding us to ask “What now?” and bounce forward with intent. Stephanie’s ally leadership invites us to pay attention to our attention—what we reward and ignore—so we amplify quiet voices, embrace healthy conflict, and unlock the innovation that diverse teams naturally generate.

Across these themes, the message is simple: leadership is human. Presence beats perfection when you show up to serve, listen, and adapt. You’ll leave with four practical moves: share one authentic story that reconnects your team to purpose; lead with empathy by checking how people are doing, not just what they’re doing; after setbacks, identify the next small step within your control; and intentionally invite a voice that hasn’t been heard. We close with reflective prompts to help you align your actions with your values and build a culture where people don’t just follow—you earn their belief.

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