Mark Graban, from KaiNexus, presents tips and ideas about improvement principles based on Lean and kaizen. In this video, Mark talks about how hospital staff and leaders can identify "waste," or non-value added steps, in their own work.

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Mark Graban blogs daily at http://www.leanblog.org and he is the author of the book "Lean Hospitals: improving Quality, Patient Safety, and Employee Engagement" http://www.leanhospitalsbook.com and "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements" http://www.HCkaizen.com.