9 - Identify, report & solve small problems
Update: 2014-09-18
Description
Mark Graban, from KaiNexus, presents tips and ideas about improvement principles based on Lean and kaizen.
Practicing kaizen every day is about finding the small problems that interfere with our work or patient care. Lots of times, we might face a really small problem, something that interrupts us or delays patient care for just a minute... and then we go on with our day. We might think it's just not a big deal... it's just normal.
KaiNexus makes improvement happen through a web-based software platform that helps you manage innovation and improvement efforts.
Learn more about software platform at http://www.kainexus.com
More videos will come in this series, so please subscribe to the KaiNexus YouTube channel.
Mark Graban blogs daily at http://www.leanblog.org and he is the author of the book "Lean Hospitals: improving Quality, Patient Safety, and Employee Engagement" http://www.leanhospitalsbook.com and "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements" http://www.HCkaizen.com.
Practicing kaizen every day is about finding the small problems that interfere with our work or patient care. Lots of times, we might face a really small problem, something that interrupts us or delays patient care for just a minute... and then we go on with our day. We might think it's just not a big deal... it's just normal.
KaiNexus makes improvement happen through a web-based software platform that helps you manage innovation and improvement efforts.
Learn more about software platform at http://www.kainexus.com
More videos will come in this series, so please subscribe to the KaiNexus YouTube channel.
Mark Graban blogs daily at http://www.leanblog.org and he is the author of the book "Lean Hospitals: improving Quality, Patient Safety, and Employee Engagement" http://www.leanhospitalsbook.com and "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements" http://www.HCkaizen.com.
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