3 Front Desk Scripts to STOP Holiday Cancellations! w/ Dee Bills, Front Office Guru
Update: 2025-12-22
Description
Are holiday cancellations stressing you out?
Dee Bills successfully built training systems and processes in her own PT practice resulting in consistent arrivals over 95% and a growth rate over 300%.
Now, with Front Office Guru, she helps private practice owners build a WINNING front desk team…and crucially, stop losing MONEY from your front desk!
Today, she’ll teach us how to prevent holiday cancellations before they start. You'll learn...
- How much money PTs lose from the front desk
- Scripts for: standard plan of care, confirming appointments, and getting patients booked even when your schedule is full
- Common objections patients give during the holidays
This is one episode you'll want your front desk to listen to!
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