325. Client First. ROI Forever. How Sam Aguiar Turns Service Into Referrals
Description
What if your billboard made someone’s day—and landed a case? Sam Aguiar doesn’t just run a PI firm. He runs a referral engine powered by over-the-top service and community connection.
In this episode, Sam Aguiar shares how his firm built loyalty for life with bold client care, from mental-health-boosting billboards to 3-person legal pods and a “bigger share guarantee.”
You’ll learn:
How surprise and delight marketing actually drives intake
The 3:1 team structure that keeps clients informed and happy
Why one-time gifts can create lifetime value
How Sam achieves a 6.5-month case timeline without cutting corners
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