DiscoverNice with Dave Delaney - leadership, communication, retention, culture.#41 Fully remote teams, firing yourself, and retention with Brian Roland.
#41 Fully remote teams, firing yourself, and retention with Brian Roland.

#41 Fully remote teams, firing yourself, and retention with Brian Roland.

Update: 2022-09-12
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The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees.

Brian Roland is a Social Entrepreneur and Founder of Abenity, the 6x Inc. 5000 Company that’s powering corporate perks for top brands, including U.S. Bank and MasterCard.

What we talked about...


  • Coffee snobbery and a herniated disc.

  • Starting Abenity as a fully remote team in 2006 led to his obsession with coffee.

  • On founding the company with his brother and bootstrapping to millions of members and nearly $10M in annual revenue.

  • Brian fired himself after thirteen years. He hired a CEO and President to run the business.

  • Improving performance reviews and providing feedback.

  • Focus on building momentum and scaling your business.

  • Thirty team members across ten states - fully remote.

  • Covid redirected their focus.

  • Social mission sponsoring children with each client via WorldVision.

  • “Just show up. You’re looking for the people who are looking for you.”

  • Adding a task management platform like Asana to help communication.

  • Hiring team members who already have relationships with staff is important.

  • Open jobs are not advertised. They only tap their existing team for recommendations.

  • Trust, respect, and accountability are already there as they onboard new people.

  • The dangers of hybrid work and loneliness.

  • Using DiSC personality assessments to determine how they will work remotely.

  • Manage output over activity.

  • Read Faith Driven Entrepreneur: What It Takes to Step Into Your Purpose and Pursue Your God-Given Call to Create by Henry Kaestner.

  • Contact Brian at BrianRoland.com. Check out Rules of Engagement for Fully Remote Teams.



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#41 Fully remote teams, firing yourself, and retention with Brian Roland.

#41 Fully remote teams, firing yourself, and retention with Brian Roland.

Dave Delaney