412: Live At CX Summit NA, 2025
Update: 2025-07-15
Description
We come to you live this week from Forrester’s annual CX Summit NA conference in Nashville! This year, Forrester unveiled its new Total Experience Score framework, a new measurement that connects brand and CX to deliver a more comprehensive picture of where brands stand. We spoke to some Forrester analysts at the event to discuss the research they shared and insights they gathered.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
1.0x
