413. Avoid Host Burnout & Take Back Your Time
Description
We’re tackling a topic that’s near and dear to our hearts — how to avoid host burnout and take back your time. We’re joined by Rich Sippos, the Head of Sales at Extenteam, the industry’s first staffing-as-a-service company, offering a unique labor subscription model that extends local teams with professional global talent. Extenteam has an exciting new product, Tailwind, which features 24/7 guest communication for hosts.
Tailwind is a game-changer because it helps you provide an excellent customer experience — without needing to be constantly glued to your phone. Rich explains how Tailwind operates, how it supports hosts, and its affordable pricing structure. We also talk about tips for hiring a reliable team, solving pain points for hosts, and the secrets to preventing host burnout so you can optimize both your business and personal life.
(00:00:00 ) Introductions
(00:01:28 ) #STRShareSunday: @hotelstellas
(00:07:20 ) Rich’s Hospitality Journey
(00:13:00 ) What Extenteam Does For Hosts
(00:16:59 ) Building A Team You Can Rely On
(00:21:28 ) Solving Pain Points In Hiring
(00:32:34 ) Preventing Host Burnout
(00:35:30 ) Are There Language Barriers With Tailwind?
(00:42:05 ) Hiring A Dedicated Team Member With Extenteam
(00:47:17 ) The Secret To Hiring Great Cleaners
Resources:
• Click here for full show notes
• Try Tailwind: extenteam.com/thanksforvisiting_tailwindpromotion
• Connect with Rich: rich@extenteam.com
• #STRShareSunday: @hotelstellas
• Submit your property for our next #STRShareSunday at strshare.com
• Video: 5 Tips To Overcoming Hosting Burnout
• Airbnb Essentials Checklist: hostchecklist.com
Thanks for Visiting is produced by Crate Media.
Mentioned in this episode:
United States
