DiscoverThe CX Cast423: Culture Change — Messy, Meaningful, And Human
423: Culture Change — Messy, Meaningful, And Human

423: Culture Change — Messy, Meaningful, And Human

Update: 2025-10-07
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Martin and Angelina welcome founder of Humanity at Scale and ex-Forresterite Bruce Temkin to explore the complexities of organizational culture, especially in the context of CX. Drawing on decades of research and real-world examples, the trio dives into why culture is so hard to change, what actually moves the needle, and how leaders can inspire lasting transformation.
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423: Culture Change — Messy, Meaningful, And Human

423: Culture Change — Messy, Meaningful, And Human

Forrester