DiscoverThe Family Practice Podcast48. Call Your Shot: How Predictive Communication Builds Trust, Retention & Results
48. Call Your Shot: How Predictive Communication Builds Trust, Retention & Results

48. Call Your Shot: How Predictive Communication Builds Trust, Retention & Results

Update: 2025-07-22
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Description

In this powerful episode, Dr. Matt Hill breaks down one of the most overlooked and essential elements in building a thriving neurologically-focused family practice: proactive and predictive communication.


You’ll quickly see—chiropractic isn’t just about what you adjust. It’s about how confidently, clearly, and consistently you communicate the path to healing before, during, and after the adjustment. Dr. Matt shares a transformative story of a non-verbal, sensory-overwhelmed 4-year-old who came into practice completely disconnected and unadjustable… and how predictive communication gave his mom the clarity and confidence to stay committed through detox, regressions, and ultimately, the breakthrough moments of healing.

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Links & Resources: 

FREE PX Trainings

Join 1,000+ Docs in the PX Membership 

Attend a Neuro-Tonal Certification & Adjusting Seminar (20 CEs!)

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Key Moments: 

01:29 The Importance of Predictive and Proactive Communication

02:51 A Transformative Case Study

05:40 Foundations of Predictive Communication

09:44 Establishing Authority from the Start

16:22 Connecting Clinical Dots with Parents

20:40 Simplifying Complex Concepts

27:00 Conclusion and Final Thoughts

29:32 Closing Remarks and Resources

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48. Call Your Shot: How Predictive Communication Builds Trust, Retention & Results

48. Call Your Shot: How Predictive Communication Builds Trust, Retention & Results

Dr. Tony Ebel