#70 Empowering vulnerable customers mini edition
Update: 2025-04-10
Description
In this mini edition of Waterfall, Welsh Water’s Head of Vulnerable Customer Support, Pete O’Hanlon, and Water Efficiency Lead, Annie Lamb, join Mike and Karen to explore the many innovative approaches Welsh Water takes to help vulnerable customers increase their water efficiency. The full length edition of this episode was originally released on 24/5/2024.
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