9 Impact Zones: Why The Shampoo Experience Create Client Retention & Loyalty
Update: 2024-01-26
Description
In this episode, I discuss the significance of the shampoo experience in the salon. I explain how it relaxes the client, sets the tone for their whole experience, and makes the salon visit memorable and desirable. I also highlight the opportunity to engage all the senses and create a unique and immersive experience for the client. Tune in to learn more about how the shampoo experience can enhance your salon business.
00:00 Introduction
01:00 The Nine Impact Zones
02:08 The Relaxing Effect of Shampoo
03:58 The Importance of Touch and Senses
09:36 The Shampoo Experience as a Revenue Stream
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