A favour for a friend
Update: 2020-07-13
Description
- With Jack
- Projects that you do as favours have a tendency to become difficult because there isn’t infrastructure in place to treat it like a proper job. Have a contract and statement of work to ensure boundaries are set and not overstepped
- Your statement of work should be comprehensive in covering what is and isn’t included. How many drafts will the client receive? How many revisions are included? What services are excluded?
- If a client barters on price, you then have to reduce the scope of work. Those two things go hand in hand. Reduced budget means reduced scope
- With clients who micromanage you need to step up and lead the project to instil confidence in them. A statement of work and contract can define and help to put their mind at ease, or using a tool like Trello where they can follow your progress without breathing down your neck
- If the scope starts to change, highlight that it’s beyond the scope of this project and agreed rate. Provide a quote and contract and offer to book the work in. Do that every time they shift the goalposts of the scope
- As part of your legal expenses insurance you have access to legal documents, including contracts. If you want to take your contract to the next level you can pay an additional fee to have a lawyer review it
- If this does escalate to a potential legal problem, you can use the legal advice helpline that comes with your legal expenses insurance to talk to a legal expert
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