AI Agents: The New Role of Middle Management
Update: 2025-11-16
Description
Agent Managers: The New Role in AI-Driven Companies - Jeanne DeWitt Grosser, COO at Vercel, introduces the concept of agent managers who oversee AI agents, virtual assistants capable of autonomous task completion. Vercel successfully downsized its sales team to one human and nine AI agents, highlighting the shift in management roles. New college graduates may step into these roles, requiring technical knowledge and skills to delegate and break down tasks for AI teammates. Companies like PwC are upskilling their workforce to become these new agent managers.
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