Artificial intelligence is a charged term- one that has been around, but has taken on new meaning in the last couple of years. As the first crossovers of AI and HUMAN RESOURCES emerge, many issues are coming out. People are both excited and afraid of its implications.

• Employees and their managers are afraid of cultural and measurement shifts (and career arcs in general).


• Executives are worried about missing out on ways to increase the top and bottom line.


• Boards are concerned about threats to corporate strategy and new and unseen risks that could put the company (and them) on the front page of the Wall Street Journal

However, the news isn’t all scary and the world is not becoming Skynet yet!

SUSAN YOUNGBLOOD is an expert on the intersection of AI and Human Resources.

Equipped with broad executive experience and board expertise, she is the ideal person to help us get our arms around the AI/HR intersection at the employee, manager, executive and board level. I spoke with her on the conundrum that decision-makers face as technology and people collide.

SUSAN is a technology CHRO who has launched, acquired, and transformed companies at Fortune 50 and FTSE 100 companies such as IBM, BNY Mellon (BK), and London Stock Exchange Group (LSEG.L) as well as a tech startup,

As a leader in the HR field, Susan enabled high growth and faster time to market by navigating teams through the human capital agenda at critical inflection points:

• New company launches,


• Rapid scaling,


• M&A,


• Global expansion,


• Digital transformation, and


• Large-scale cost reduction.

Having dealt with company strategic issues, Susan has also managed global crises and assisted companies in mitigating extensive risks.

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Susan’s Background

AI and Human Resources

How are companies are leveraging AI today?

When implementing AI, what are some of the risks companies take?

What are some big mistakes companies have made with AI ?

Proper governance: what should it look like within businesses?

How are boards responding to the AI and Human Resources implications?

Are the scary things about AI for workers?

What are the implications for various types of workers:

• The General Workforce


• Managers


• Middle Managers


• Executives

With all of this worry, are there opportunities for the workforce?

How do you prepare your workforce to embrace AI?

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How do we find Susan?

SUSAN YOUNGBLOOD LINKEDIN

Additional Background on Susan

Susan serves on the Board of Directors for Cornell University’s ILR school, is on
the Advisory Council for SUNY College of Optometry, and she is an angel investor. She
holds a bachelor’s degree in psychology from Vassar College and a Master of
Industrial and Labor Relations (MILR) degree from Cornell University, where she
was also the assistant coach of the women’s tennis team.

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