From lesson-planning to long-haul trucking, good schedules make the world run—literally. In this episode, BABL AI CEO Dr. Shea Brown sits down with Leon Ingelse, writer-researcher at Croatian optimization studio Dots & Lines, to unpack the hidden math, ethics, and human stories behind modern scheduling and routing.

🔑 What we cover

Hard vs. soft constraints – why “can’t” and “prefer not to” need different math

Digital twins – building a virtual copy of a business before you touch the real one

Fairness & “karma” scheduling – balancing preferences over weeks, months, years

Transparency & compliance – explaining a timetable (and the laws baked into it)

Human-in-the-loop vs. full automation – when you still want a person pressing “publish”

Optimization ≠ LLMs – where stochastic AI falls short and formal models shine

The future of Dots & Lines and why bespoke solutions often beat off-the-shelf products Check out the babl.ai website for more stuff on AI Governance and
Responsible AI!