AI in Banking: Job Shifts and New Opportunities
Update: 2025-11-27
Description
Banking CEOs, including Jamie Dimon of JPMorgan Chase, David Solomon of Goldman Sachs, Jane Fraser of Citi, and Charles Scharf of Wells Fargo, are openly discussing the impact of AI on their workforce. While AI is expected to bring significant efficiency gains, it also raises concerns about job security for the nearly two million people employed in commercial banking. The leaders agree that AI will transform many roles, creating new opportunities but also necessitating a re-evaluation of workforce needs and a focus on adapting to these changes.
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