In this episode of The Citi Institute podcast, host Alex Miller is joined by Greg Ulrich, Chief AI and Data Officer, Mastercard and Sophia Bantanidis, Analyst, Future of Finance, Citi Institute team, to discuss the possibilities and challenges that come with creating AI systems, and to share their insights on Agentic AI technologies and innovations and what it might mean for industries, creativity, and society as a whole.

Greg Ulrich, Chief AI and Data Officer, Mastercard provides an optimistic outlook on the sustainable and transformative impact of AI on commerce and society at large, the key drivers of growth, and the role of emerging technologies.

Sophia Bantanidis highlights the different types of Artificial Intelligence, the need for investment in cyber technology, and how banks are responding to Agentic AI.

Our guests reflect on the cost profile, the opportunities for commerce, and the need for ethical and responsible AI development.