Alicia Wilkinson: Grand Central's Unsung Hero
Update: 2025-12-10
Description
Alicia Wilkinson, a Customer Service Usher at Grand Central Terminal, is this weeks MTA Hero. Known for her exceptional service and commitment to helping commuters, Alicia is praised for her attentive and compassionate approach, particularly in assisting customers with diverse accessibility needs. With four years of service, Alicias passion for her work and dedication to making each day a rewarding experience highlights the vital role of customer service professionals in our daily lives.
DNN | The Daily News Now!
The world’s first global local news network.
Every city. Every story. AI powered.
Hosted on Acast. See acast.com/privacy for more information.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
