About the speaker

Anne Bachle Fifer is a mediator and trainer based in Grand Rapids, Michigan, USA. A licensed attorney, she has taught courses in alternative dispute resolution for Cooley Law School, Trinity International University, and other academic institutions. She mediates cases involving businesses, employment matters, and estates, as well as church-based conflicts integrating Christian principles into the process. She frequently conducts basic and advanced mediation training for lawyers and other mediators, and has trained in Europe, Asia and Africa. She is a mediator, trainer, and board member with Peacemaker Ministries and is a Certified Christian Conciliator through the Institute for Christian Conciliation. She regularly serves on state court and state bar committees related to mediation, and is listed annually in Best Lawyers in America© in the field of mediation. Anne and her husband Mark attend Berean Baptist Church in Grand Rapids.

About the topic

A good apology can soothe a troubled relationship, but we don’t always apologize well. Forgiveness heals a rift, but we misunderstand forgiveness. No wonder reconciliation feels impossible! Learn how to make your apologies effective and your forgiveness genuine, opening the way to improved relationships.