DiscoverThe Social Housing Round TableAre complaints scores in TSMs accurate? With Chris Holloway, Greatwell Homes
Are complaints scores in TSMs accurate? With Chris Holloway, Greatwell Homes

Are complaints scores in TSMs accurate? With Chris Holloway, Greatwell Homes

Update: 2025-05-24
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Chris Holloway of Greatwell Homes joins us this week to discuss TSMs, complaints and accuracy.


Are the TSM scores accurate? What constitutes a good service score? And how can we improve this all through collaboration?

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Are complaints scores in TSMs accurate? With Chris Holloway, Greatwell Homes

Are complaints scores in TSMs accurate? With Chris Holloway, Greatwell Homes

Matthew Baird