It’s a patient’s perspective on healthcare from Ashli Molinero on this episode of the Perspectives on Healthcare podcast with Rob Oliver. Ashli is from Pittsburgh, Pennsylvania. She brings a unique perspective in that she has a lifelong disability and she also works for a major healthcare network to ensure that people with disabilities receive quality care. This interview comes from the Guinness world record setting patient interview marathon.

The good news is that the purple issue with Mary Ann Stanchik’s WebCam seems to have been resolved in this interview with Ashli. What are your thoughts on the patient’s perspectives that we have heard so far? Share your thoughts through the contact form on the Perspectives on Healthcare website or shoot Rob a DM through social media.

Here are 3 things that stood out as Ashli Molinero gave us a patient’s perspective on healthcare:

• UPMC has a Disability Resource Center which works to ensure that patients with disabilities have the necessary accommodations within UPMC facilities. This includes ADA compliance, communication tools, and general accessibility.


• By utilizing a team approach, the Disability Resource Center is able to work with a variety of departments across the healthcare system to meet the needs of patients with disabilities.


• Quality healthcare is patient centered. It emphasizes effective communication, collaboration between patients and providers, and accessibility to facilities and resources. It is founded on understanding individual patient needs and tailoring care to those needs.

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Disclaimer: All opinions expressed by guests on the Perspectives on Healthcare Podcast are solely the opinion of the guest. They are not to be misconstrued as medical diagnoses or medical advice. Please consult with a licensed medical professional before attempting any of the treatments suggested.