Ask Marc – becoming a human-centered organization

Update: 2021-12-17

Description

In this webinar, we talked about how to become a human-centered organization: What's the first step that you can take? What are challenges that you are likely to face? What are chances for first success moments? And who do you need to involve in the process?

Comments

In Channel

Journey mapping in tourism

2022-07-1821:27

Ask Marc - managing CX across online and offline channels

2022-05-1227:04

Ask Marc – becoming a human-centered organization

2021-12-1733:03

Ask Marc – presenting journey maps

2021-09-1532:08

Journey mapping in marketing

2021-08-2314:54

Journey mapping in banking

2021-07-2721:28

Journey mapping in NGOs

2021-07-1913:04

Journey mapping in SaaS

2021-07-1218:45

Ask Marc – Service design workshops

2021-04-0238:48

Ask Marc – Measuring service design impact

2021-02-1938:56

Ask Marc – Methodology silos

2020-12-1033:25

Ask Marc – Stakeholder maps

2020-10-1229:44

Ask Marc – Journey map repositories

2020-07-1741:15

Ask Marc – Customer experience research

2020-05-0534:22

Ask Marc – Personas on journey maps

2020-03-1230:00

Ask Marc – Personas

2020-02-0638:14

Ask Marc – Journey map operations

2019-12-0534:04

Ask Marc – Insights from the SDGC19

2019-10-3027:11

Ask Marc – Employee experience

2019-07-1135:22

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Ask Marc – becoming a human-centered organization

Marc Stickdorn, Nicole Broeckling

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Ask Marc – becoming a human-centered organization

Marc Stickdorn, Nicole Broeckling

Ask Marc – becoming a human-centered organization