In this episode of Behind the Built Environment, BESA’s David Frise speaks with Suzannah Nichol, Chief Executive of Build UK, about her career journey and the organisation’s impact over the past decade. They explore Build UK’s role in improving payment practices, introducing the Common Assessment Standard, and tackling industry-wide issues like productivity, skills shortages, and cultural change. Suzannah shares insights on the Building Safety Act, the importance of collaboration, and embracing innovation and AI. She highlights the success of the Open Doors initiative and emphasises the need for the sector to modernise, reduce duplication, and unite around shared goals.