DiscoverPut That Coffee DownBeing proactive to control churning customers in brokerage with Freight 360
Being proactive to control churning customers in brokerage with Freight 360

Being proactive to control churning customers in brokerage with Freight 360

Update: 2023-07-14
Share

Description

Kevin welcomes Nate Cross and Benjamin Kowalski from Freight 360 to the show to talk about the topic everyone likes to avoid, customer churn. There’s what you can control and there’s what you can’t control. Being proactive about what you can’t control though will help you out in the long run though.

Follow the Put That Coffee Down Podcast

Other FreightWaves Shows

Learn more about your ad choices. Visit megaphone.fm/adchoices

Comments 
In Channel
What exactly can you do with AI in freight sales?

What exactly can you do with AI in freight sales?

2023-09-1442:06

When your niche goes mainstream with Kyle Gholston

When your niche goes mainstream with Kyle Gholston

2023-09-1340:17

Caring more about your net worth than Netflix with Brent Orsuga

Caring more about your net worth than Netflix with Brent Orsuga

2023-09-0844:08

Moving freight from phone calls to dashboards with Bill Hale

Moving freight from phone calls to dashboards with Bill Hale

2023-09-0742:58

The Richie Daigle Update

The Richie Daigle Update

2023-08-2927:56

Where does freight sales go from here?

Where does freight sales go from here?

2023-08-2228:05

Taking freight data to a higher level with Ilya Preston

Taking freight data to a higher level with Ilya Preston

2023-08-2143:06

Being an extension of your customer’s brand with Rob Bussey

Being an extension of your customer’s brand with Rob Bussey

2023-08-1833:19

Taking notes and being organized in sales

Taking notes and being organized in sales

2023-08-1527:17

Freight horror stories with Ash McMillan

Freight horror stories with Ash McMillan

2023-08-0825:05

Is scheduling trucks the biggest headache for the freight industry?

Is scheduling trucks the biggest headache for the freight industry?

2023-08-0440:14

Selling cities and regions to freight companies with Teclo Garcia

Selling cities and regions to freight companies with Teclo Garcia

2023-08-0129:27

The health of the trucking industry with Mark Manera

The health of the trucking industry with Mark Manera

2023-07-2841:06

Using the virtual world to qualify prospects with Hiram Hartnett

Using the virtual world to qualify prospects with Hiram Hartnett

2023-07-2526:13

How ears open, mouth shut closes more deals

How ears open, mouth shut closes more deals

2023-07-1825:11

Being proactive to control churning customers in brokerage with Freight 360

Being proactive to control churning customers in brokerage with Freight 360

2023-07-1441:18

Using the FreightTech top 100 to leverage your sales

Using the FreightTech top 100 to leverage your sales

2023-07-1129:55

Reshoring and nearshoring trends with IGL Logistics

Reshoring and nearshoring trends with IGL Logistics

2023-07-0701:01:04

Your biggest competition is from the status quo

Your biggest competition is from the status quo

2023-06-2725:23

Always looking for selling points with Brad Perling

Always looking for selling points with Brad Perling

2023-06-1329:43

loading
Google Play
Download from Google Play
Castbox
Download from App Store
usUnited States
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Being proactive to control churning customers in brokerage with Freight 360

Being proactive to control churning customers in brokerage with Freight 360

FreightWaves, Kevin Hill