"The skills that are going to be really important to organisations that are successful in digital transformation are actually some of what we would have historically called 'soft skills', but there's nothing 'soft' about them. In fact, they are the skills that help organisations perform better." 

Key takeaways: As organisation continue to adjust to a post-COVID digital world, they need to equip employees, leaders and HR functions with key skills, competencies, and behaviours, with a greater focus on business skills such as creative thinking, communication and problem solving alongside technical expertise, business analytics, programme management and marketing capabilities.

Thank you to our guests - Emma Lucas, Craig McCoy, and Rachel Kay - for joining us for this podcast episode and sharing their expertise and insight on the Future of Work.

To view a webinar outlining the Sage / Personnel Today report that Craig mentioned during the podcast, please visit: https://www.personneltoday.com/five-ways-hr-is-changing-and-how-people-leaders-can-get-ahead-on-demand-webinar/

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This episode was recorded and produced by Matt Gore of icon business media.