"If we compare the consumer world to the enterprise world, the consumer world is far more sophisticated. The enterprise world has come on in leaps and bounds in recent years to try and catch up in the user experience we have in everyday life, but there's more to do." 

 
Key Takeaways: It's more important than ever for organisations to invest in technology to provide the user experience that customers - internal and external - have come to expect as a result of modern life. But in order to do so, organisations also need to develop their people to ensure they can comfortably use and integrate new technology into their working lives.

This podcast episode is the fifth in our bonus series on the Future of Work. Find the previous episodes on our podcast page, or wherever you get your podcasts. We will be joined by another panel of experts next week.

To learn more about how Underscore can support you in developing your workplace of the future, please visit: Our training page. 

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This episode was recorded and produced by Matt Gore of icon business media.