In this bonus episode of Social Media Made Simple, Jon + Ryan show you how to write a basic customer journey or sales funnel.

Just because you’re on social media doesn’t mean people know you exist. And just because people know you exist, people aren’t going to buy your products.

A customer journey helps you identify the journey individuals go on from firstly knowing you exist all the way through to them becoming an ambassador for your brand.

To help you understand this podcast better, we’re giving away a FREE CUSTOMER JOURNEY WORKSHEET for you to use to write your own narrative. Head to this link and download it today: https://www.ovationsocial.media/#customer-journey

The five phases of the customer journey are:
1. Awareness
2. Engagement
3. Consideration
4. Conversion
5. Loyalty

For more social media secrets, follow Ovation on Instagram (http://instagram.com/ovationsocialmedia).

Ovation is a social media agency based in Melbourne’s west. We help small businesses grow their business online with social media management, content creation and strategy. If you want to grow + dominate online, please get in touch.