In part two of our episode with Tango Ontario, we continue our conversation with Tom and Brandon. What’s unique about their business is the human element they bring to their client interactions, and going about it in a way that actually feels more impactful and helpful to their clients.

During this episode, they share their tips for enhancing the client journey. Whether it’s helping to bring in new leads or congratulating clients at closing, they always prioritize making the experience feel as personalized as possible.

On this episode of Lead to Close:

●      Who Tom and Brandon initially thought they would approach and why they changed their minds.

●      The benefit of having a balanced database versus being very focused.

●      Why it’s more important to do what you do well than try to do it all.

●      What parts of your business it pays to keep on autopilot.

●      What networking and building relationships in the industry used to look like.

●      Ideas for unique approaches to creating strong business relationships.

●      How they use “high-fives” to inspire realtors to bring them leads.

●      How Tom and Brandon are helping borrowers with the application process.

●      The easy strategy they’re using to personalize the closing experience.

●      The power of a good follow up and why it’s important to do.

●      Why figuring out new ways to improve your business is important for gaining new leads.

●      The things Tom and Brandon love (and how you can learn faster on YouTube).

●      The latest tech gadgets that are favourites of Tom and Brandon recently. 

Finmo: https://www.lendesk.com/finmo