Building a Customer-Centric Business: Strategies for Success

Update: 2024-09-06

Description

Dive into the intricacies of building a customer-centric business with Derek Fournier on the latest episode of Plain Spoken. Discover how passion and care in leadership can drive customer satisfaction and business success. Learn from real-world examples like Amazon, Microsoft, and Starbucks on how to leverage customer feedback, empower employees, and implement scalable solutions.

This bi-weekly podcast shares valuable insights, strategies, and humor to help you refine your leadership and improve customer experience. For more resources, visit www.plain-sight.net

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Building a Customer-Centric Business: Strategies for Success

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Building a Customer-Centric Business: Strategies for Success

Derek Fournier

Building a Customer-Centric Business: Strategies for Success