Episode 2 - Innovating Experiences: Andy Schwalb on Shaping the Future of Customer Engagement
Description
In this enlightening episode of "Plain Spoken," host Derek Fournier engages in a deep dive with Andy Schwalb, a visionary leader whose journey from Disney to Virgin Voyages has shaped the realms of technology and innovation. Schwab shares his insights on authentic leadership, the pivotal role of company culture in driving success, and the integration of technology with storytelling to create immersive experiences. He reflects on the challenges and triumphs of his career, emphasizing the importance of adapting to and innovating with emerging technologies, including AI. Join us for a thought-provoking conversation that explores how principled leadership and a forward-thinking approach to technology can make a lasting impact on teams and society at large.
United States
