CLIENT CARE

CLIENT CARE

Update: 2021-05-27
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What makes great customer service? And how can you elevate the experience of all your clients?




In this episode, Paul & Jayne talk about the three phases of care that  they used in their time together as agents and that all your clients go through:




Booking a valuation


Meeting you at their home


Having you as their agent




How can you get each of those to work to make people excited about your visit, win them as a client, and then keep them captivated until they move?



Discover Paul & Jayne's simple system for leaving everyone feeling loved, valued and delighted.

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LOW FEES

LOW FEES

2021-07-0134:24

NEIGHBOURS

NEIGHBOURS

2021-06-1729:22

MORE LEADS

MORE LEADS

2021-06-1040:19

STRUGGLING

STRUGGLING

2021-06-1032:06

CLIENT CARE

CLIENT CARE

2021-05-2720:16

CHARISMA

CHARISMA

2021-05-2029:51

SPECIALISING

SPECIALISING

2021-05-1325:20

PERFECTIONISM

PERFECTIONISM

2021-05-0617:20

SOCIAL RESTART

SOCIAL RESTART

2021-04-2924:33

COLD STARTS

COLD STARTS

2020-06-0446:48

FACEBOOK ADS

FACEBOOK ADS

2020-05-1229:34

HOME WORKING

HOME WORKING

2020-05-1225:33

LOCKDOWN

LOCKDOWN

2020-04-2207:34

NEWSLETTERS

NEWSLETTERS

2020-03-1813:35

FLYERS

FLYERS

2020-03-0815:11

VALUATIONS

VALUATIONS

2020-03-0215:37

PROPOSITION

PROPOSITION

2020-03-0138:15

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